Triple

T7836357
Position Surface form Disambiguated ID Type / Status
Subject CCNP Voice E181698 entity
Predicate focusesOn P31 FINISHED
Object Cisco Unified Contact Center Express
Cisco Unified Contact Center Express is Cisco’s integrated, IP-based contact center solution designed to provide intelligent call routing, interactive voice response, and customer service management for small to medium-sized enterprises.
 E698771 NE FINISHED

How this triple was built (4 steps)

Every LLM step that produced this triple, in pipeline order — named-entity classification, the disambiguation choices (the exact options shown, with the pick highlighted), and the generated description. The batch + timestamp of each is in the Provenance table below.

NER Named-entity recognition gpt-5-mini
Instruction
Given a phrase, classify it is english named entity (e.g., persons, organizations, works of art) in Latin script, or not (e.g., literals, dates, URLs, verbose phrases). For disambiguation, the statement where the phrase occurs as object is also given. Please return a JSON object with `phrase` (string, the phrase being analyzed) and `is_ne` (boolean, indicating whether the phrase is a Named Entity).
Input
Phrase: Cisco Unified Contact Center Express | Statement: [CCNP Voice, focusesOn, Cisco Unified Contact Center Express]
NED1 Entity disambiguation (via context triple) gpt-5-mini-2025-08-07 
Target entity: Cisco Unified Contact Center Express
Context triple: [CCNP Voice, focusesOn, Cisco Unified Contact Center Express]
  • A. Cisco Unified Communications Manager
    Cisco Unified Communications Manager is Cisco’s enterprise call-control and IP telephony platform that provides centralized voice, video, messaging, and mobility services across an organization’s unified communications environment.
  • B. Cisco TelePresence Management Suite
    Cisco TelePresence Management Suite is a centralized software platform for scheduling, managing, and monitoring Cisco video conferencing and telepresence systems across an organization.
  • C. Opsware
    Opsware was a data center automation and IT infrastructure management software company, best known for being co-founded by Marc Andreessen and later acquired by Hewlett-Packard.
  • D. Centrex
    Centrex is a business telephone service provided by a central office switch that offers PBX-like features such as extension dialing, call transfer, and advanced call handling without requiring on-premises switching equipment.
  • E. Centrex
    Centrex is a market segment of the Nagoya Stock Exchange that focuses on listing and trading shares of emerging and smaller companies.
  • F. None of above. chosen
  • G. Unsure - the case is ambiguous/there is not enough information to decide.
NEDg Description generation gpt-5.1
Instruction
Generate a one-sentence description of the target entity. 
You are given a context triple in the form (subject, predicate, object), where the object is the target entity. 
# Instructions
Use the triple to infer relevant information about the entity. Describe the entity based on what is most defining, well-known. 
Avoid repeating the information from the triple, unless really essential.
# Response Format
Return only the sentence: "Description: [one-sentence description of the target entity]"
Input
Entity: Cisco Unified Contact Center Express
Triple: [CCNP Voice, focusesOn, Cisco Unified Contact Center Express]
Generated description
Cisco Unified Contact Center Express is Cisco’s integrated, IP-based contact center solution designed to provide intelligent call routing, interactive voice response, and customer service management for small to medium-sized enterprises.
NED2 Entity disambiguation (via description) gpt-5-mini-2025-08-07 
Target entity: Cisco Unified Contact Center Express
Target entity description: Cisco Unified Contact Center Express is Cisco’s integrated, IP-based contact center solution designed to provide intelligent call routing, interactive voice response, and customer service management for small to medium-sized enterprises.
  • A. Cisco Unified Communications Manager
    Cisco Unified Communications Manager is Cisco’s enterprise call-control and IP telephony platform that provides centralized voice, video, messaging, and mobility services across an organization’s unified communications environment.
  • B. Cisco TelePresence Management Suite
    Cisco TelePresence Management Suite is a centralized software platform for scheduling, managing, and monitoring Cisco video conferencing and telepresence systems across an organization.
  • C. Opsware
    Opsware was a data center automation and IT infrastructure management software company, best known for being co-founded by Marc Andreessen and later acquired by Hewlett-Packard.
  • D. Centrex
    Centrex is a business telephone service provided by a central office switch that offers PBX-like features such as extension dialing, call transfer, and advanced call handling without requiring on-premises switching equipment.
  • E. Centrex
    Centrex is a market segment of the Nagoya Stock Exchange that focuses on listing and trading shares of emerging and smaller companies.
  • F. None of above. chosen

Provenance (5 batches)

The batch behind each pipeline step, in order, with when it ran. Timestamps are batch-level — stages were processed in waves, so the object chain (NER → NED1 → NEDg → NED2) reads in order, but predicate / elicitation batches can sit in a different wave.

Step Stage Batch ID Status When
creating Elicitation batch_69ca8284a25c8190a1a20afad30da792 completed March 30, 2026, 2:02 p.m.
NER Named-entity recognition batch_69cb064cb7e081909e88419863d94dfe completed March 30, 2026, 11:25 p.m.
NED1 Entity disambiguation (via context triple) batch_69cb5aad325c8190bced57e8380bc729 completed March 31, 2026, 5:25 a.m.
NEDg Description generation batch_69cb762dd8348190bf74be4e7f5df1e7 completed March 31, 2026, 7:22 a.m.
NED2 Entity disambiguation (via description) batch_69cbb24068908190977b266366e5ceea completed March 31, 2026, 11:38 a.m.
Created at: March 30, 2026, 4:46 p.m.