Triple
T2066603
| Position | Surface form | Disambiguated ID | Type / Status |
|---|---|---|---|
| Subject | ZM |
E45914
|
entity |
| Predicate | underlyingCompanyService |
P35149
|
FINISHED |
| Object | Zoom Contact Center |
E45915
|
NE FINISHED |
How this triple was built (2 steps)
Every LLM step that produced this triple, in pipeline order — named-entity classification, the disambiguation choices (the exact options shown, with the pick highlighted), and the generated description. The batch + timestamp of each is in the Provenance table below.
NER
Named-entity recognition
gpt-5-mini
Instruction
Given a phrase, classify it is english named entity (e.g., persons, organizations, works of art) in Latin script, or not (e.g., literals, dates, URLs, verbose phrases). For disambiguation, the statement where the phrase occurs as object is also given. Please return a JSON object with `phrase` (string, the phrase being analyzed) and `is_ne` (boolean, indicating whether the phrase is a Named Entity).
Input
Phrase: Zoom Contact Center | Statement: [ZM, underlyingCompanyService, Zoom Contact Center]
NED1
Entity disambiguation (via context triple)
gpt-5-mini-2025-08-07
Target entity: Zoom Contact Center Context triple: [ZM, underlyingCompanyService, Zoom Contact Center]
-
A.
Zoom Contact Center
chosen
Zoom Contact Center is a cloud-based, omnichannel customer service platform integrated into Zoom’s communications ecosystem to manage and optimize customer interactions across voice, video, and digital channels.
-
B.
Zoho Connect
Zoho Connect is a team collaboration and communication platform by Zoho that offers features like group discussions, file sharing, and task management to streamline workplace collaboration.
-
C.
Zoom Video Communications
Zoom Video Communications is a technology company best known for its widely used cloud-based video conferencing and online collaboration platform.
-
D.
Zoho Meeting
Zoho Meeting is an online web conferencing and webinar platform that enables users to host virtual meetings, screen sharing, and remote collaboration.
-
E.
Zoom
Zoom is a built-in macOS accessibility feature that magnifies on-screen content to make it easier for users with low vision to see and interact with their display.
- F. None of above.
- G. Unsure - the case is ambiguous/there is not enough information to decide.
Provenance (3 batches)
The batch behind each pipeline step, in order, with when it ran. Timestamps are batch-level — stages were processed in waves, so the object chain (NER → NED1 → NEDg → NED2) reads in order, but predicate / elicitation batches can sit in a different wave.
| Step | Stage | Batch ID | Status | When |
|---|---|---|---|---|
| creating | Elicitation | batch_69a8891b38288190abd572ccad9b6928 |
completed | March 4, 2026, 7:33 p.m. |
| NER | Named-entity recognition | batch_69abbdc11a048190ba3bbc60f90f34e1 |
completed | March 7, 2026, 5:55 a.m. |
| NED1 | Entity disambiguation (via context triple) | batch_69ae2722b5048190a78978a64167cda2 |
completed | March 9, 2026, 1:49 a.m. |
Created at: March 4, 2026, 7:40 p.m.