Gainsight
E72810
Gainsight is a customer success and product experience software company known for helping businesses reduce churn, drive expansion, and improve customer retention through data-driven insights and workflows.
Aliases (4)
Statements (49)
| Predicate | Object |
|---|---|
| instanceOf |
customer success platform
→
software company → |
| businessModel |
subscription
→
|
| chiefExecutiveOfficer |
Nick Mehta
→
|
| country |
United States
→
|
| focusesOn |
recurring revenue optimization
→
subscription-based business models → |
| formerName |
JBara Software
→
|
| founder |
Nick Mehta
→
|
| headquartersLocation |
San Francisco, California
→
|
| industry |
customer success software
→
product experience software → software-as-a-service → |
| integratesWith |
HubSpot
→
Salesforce → Zendesk → |
| knownFor |
helping businesses drive expansion
→
helping businesses reduce churn → improving customer retention → popularizing the term customer success → |
| offers |
data-driven insights
→
health score dashboards → in-app product engagement tools → playbooks for customer success teams → surveys and feedback collection → workflow automation → |
| organizes |
Pulse conference
→
|
| product |
Gainsight CS
→
Gainsight Customer Experience → Gainsight PX → Gainsight Revenue Optimization → |
| softwareDeliveryModel |
SaaS
→
cloud-based → |
| specializesIn |
churn reduction
→
customer expansion → customer experience management → customer health scoring → customer lifecycle management → customer onboarding → customer retention → customer success management → product analytics → |
| targetAudience |
B2B SaaS companies
→
customer success teams → product management teams → revenue and account management teams → |
| uses |
automated workflows
→
data-driven insights → integrations with CRM systems → |