ISO/IEC 20000-4
E704370
ISO/IEC 20000-4 is a part of the ISO/IEC 20000 family of international IT service management standards that provides specific guidance supporting the implementation and improvement of IT service management processes.
All labels observed (1)
| Label | Occurrences |
|---|---|
| ISO/IEC 20000-4 canonical | 1 |
Statements (32)
| Predicate | Object |
|---|---|
| instanceOf |
IEC standard
ⓘ
ISO standard ⓘ IT service management standard ⓘ international standard ⓘ |
| belongsToCategory |
information technology standards
ⓘ
service management standards ⓘ |
| conformsToFamilyPrinciples | ISO/IEC 20000 NERFINISHED ⓘ |
| hasApplication |
organizations implementing IT service management
ⓘ
organizations improving IT service management processes ⓘ |
| hasDomain | IT service management ⓘ |
| hasLanguage | English (primary publication language) ⓘ |
| hasScope |
supporting continual improvement of IT service management
ⓘ
supporting implementation of IT service management ⓘ |
| hasStandardFamily | ISO/IEC 20000 NERFINISHED ⓘ |
| hasType | guidance standard ⓘ |
| isInternational | true ⓘ |
| isVoluntary | true ⓘ |
| partOf | ISO/IEC 20000 family NERFINISHED ⓘ |
| provides |
guidance for implementation of IT service management processes
ⓘ
guidance for improvement of IT service management processes ⓘ |
| publishedBy |
International Electrotechnical Commission
NERFINISHED
ⓘ
International Organization for Standardization ⓘ |
| relatedTo |
ISO/IEC 20000-1
NERFINISHED
ⓘ
ISO/IEC 20000-2 NERFINISHED ⓘ ISO/IEC 20000-3 NERFINISHED ⓘ IT service management best practices ⓘ |
| supports |
alignment of IT services with business needs
ⓘ
structured IT service management process design ⓘ structured IT service management process improvement ⓘ |
| targetAudience |
IT service management practitioners
ⓘ
IT service providers ⓘ organizations seeking ISO/IEC 20000 certification ⓘ |
Referenced by (1)
Full triples — surface form annotated when it differs from this entity's canonical label.