Red Hat support lifecycle policies
E699710
Red Hat support lifecycle policies are formal guidelines that define the duration, scope, and conditions of technical support and maintenance provided for Red Hat products and certified content.
Statements (69)
| Predicate | Object |
|---|---|
| instanceOf |
software maintenance policy
ⓘ
support lifecycle policy framework ⓘ technical support policy ⓘ |
| appliesTo |
Red Hat Ansible Automation Platform
NERFINISHED
ⓘ
Red Hat Enterprise Linux NERFINISHED ⓘ Red Hat JBoss Middleware products NERFINISHED ⓘ Red Hat OpenShift NERFINISHED ⓘ Red Hat Satellite NERFINISHED ⓘ Red Hat certified content NERFINISHED ⓘ |
| changeFrequency | periodically updated ⓘ |
| covers |
cloud deployments
ⓘ
containerized environments ⓘ on-premise deployments ⓘ virtualized environments ⓘ |
| defines |
bug fix coverage
ⓘ
end-of-life dates ⓘ end-of-maintenance dates ⓘ extended support options ⓘ hardware and software certification coverage ⓘ maintenance coverage ⓘ scope of technical support ⓘ security update coverage ⓘ support duration ⓘ support phases ⓘ |
| documentType | public policy documentation ⓘ |
| governs |
availability of bug fixes
ⓘ
availability of hardware enablement ⓘ availability of new features ⓘ availability of security errata ⓘ availability of software certifications ⓘ support for add-on subscriptions ⓘ support for layered products ⓘ support for major releases ⓘ support for minor releases ⓘ support for third-party certified content ⓘ |
| includesPhase |
ELS (Extended Life-cycle Support)
NERFINISHED
ⓘ
EUS (Extended Update Support) NERFINISHED ⓘ Extended Life Phase ⓘ Extended Update Support phase ⓘ Full Support phase ⓘ Maintenance Support phase ⓘ |
| intendedAudience |
IT operations teams
ⓘ
enterprise customers ⓘ partners and ISVs ⓘ procurement teams ⓘ system administrators ⓘ |
| publisher | Red Hat, Inc. NERFINISHED ⓘ |
| relatedTo |
Red Hat Enterprise Agreement
NERFINISHED
ⓘ
Red Hat Subscription Guide NERFINISHED ⓘ Red Hat product documentation ⓘ |
| scope | Red Hat products and certified content NERFINISHED ⓘ |
| specifies |
conditions for receiving critical bug fixes
ⓘ
conditions for receiving minor enhancements ⓘ conditions for receiving security updates ⓘ conditions for receiving software updates ⓘ conditions for receiving technical support ⓘ conditions for running supported configurations ⓘ conditions for supported cloud environments ⓘ conditions for supported downgrades ⓘ conditions for supported migrations ⓘ conditions for supported upgrade paths ⓘ conditions for supported virtualization environments ⓘ |
| updatedBy |
Red Hat product management
NERFINISHED
ⓘ
Red Hat support organization NERFINISHED ⓘ |
| usedFor |
compliance and audit planning
ⓘ
lifecycle management of Red Hat deployments ⓘ planning product migrations ⓘ planning product upgrades ⓘ risk management for production systems ⓘ |
Referenced by (1)
Full triples — surface form annotated when it differs from this entity's canonical label.