MBTA customer service locations

E57513
MBTA facility category public transit customer service facility network

MBTA customer service locations are official transit agency offices and kiosks where riders can get assistance, manage fare products, and resolve issues related to Boston’s public transportation system.

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All labels observed (3)

Label Occurrences
MBTA call center 1
MBTA customer service locations canonical 1
MBTA retail sales locations 1

Statements (48)

Predicate Object
instanceOf MBTA facility category ⓘ
public transit customer service facility network ⓘ
country United States of America ⓘ
surface form: United States
goal improve rider experience ⓘ
provide in-person support for MBTA services ⓘ
handles balance transfer requests ⓘ
card malfunction issues ⓘ
fare disputes ⓘ
reduced fare eligibility verification ⓘ
hasAccessibilityFeature accessible service counters ⓘ
audio announcements ⓘ
visual information displays ⓘ
wheelchair-accessible entrances ⓘ
hasType kiosk ⓘ
station customer service booth ⓘ
transit hub customer service desk ⓘ
walk-up service center ⓘ
languageSupport English ⓘ
Spanish ⓘ
other languages via interpretation services ⓘ
locatedIn Greater Boston ⓘ
operatedBy MBTA ⓘ
surface form: Massachusetts Bay Transportation Authority
partOf MBTA ⓘ
regulates fare media account adjustments ⓘ
relatedTo MBTA customer service locations self-linksurface differs ⓘ
surface form: MBTA call center

MBTA fare vending machines ⓘ
MBTA online customer support ⓘ
sector public transportation ⓘ
serves Boston-area commuters ⓘ
MBTA riders ⓘ
tourists in Greater Boston ⓘ
serviceProvided CharlieCard issuance ⓘ
CharlieCard replacement ⓘ
complaint intake ⓘ
disability pass services ⓘ
fare product reload ⓘ
fare product sales ⓘ
general transit information ⓘ
lost and found assistance ⓘ
reduced fare applications assistance ⓘ
senior CharlieCard services ⓘ
service feedback collection ⓘ
trip planning assistance ⓘ
topic MBTA accessibility programs ⓘ
MBTA fares and passes ⓘ
MBTA service changes ⓘ
usesSystem CharlieCard ⓘ
CharlieTicket ⓘ

Referenced by (3)

Full triples — surface form annotated when it differs from this entity's canonical label.

CharlieCard → distributionPoint → MBTA customer service locations ⓘ
MBTA customer service locations → relatedTo → MBTA customer service locations self-linksurface differs ⓘ
this entity surface form: MBTA call center
MBTA CharlieTicket → canBeLoadedAt → MBTA customer service locations ⓘ
this entity surface form: MBTA retail sales locations