bank wiring observation room study

E345084

The bank wiring observation room study was a key phase of the Hawthorne investigations that examined informal group dynamics and social influences on worker productivity in a controlled factory setting.

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bank wiring observation room study canonical 1

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Predicate Object
instanceOf Hawthorne study
industrial psychology experiment
organizational behavior study
conductedAt Western Electric
surface form: Western Electric Hawthorne Works
contributedTo development of organizational behavior as a field
human relations movement
understanding of informal organization in firms
demonstrated impact of social relations on productivity
importance of informal work group norms
that financial incentives alone do not determine productivity
that workers may limit output to conform to group norms
examined bank wiring department workers
small work groups
field industrial and organizational psychology
management studies
sociology
focusesOn informal group dynamics
informal organization
peer pressure in the workplace
restriction of output
social influences on productivity
work group norms
worker productivity
hasKeyConcept group norm enforcement
informal leader
restriction of output norm
social control in work groups
location Cicero, Illinois
surface form: Cicero, Illinois, United States
partOf Hawthorne studies
relatedTo Hawthorne studies
surface form: Hawthorne effect

illumination studies
relay assembly test room study
shows that group solidarity can override management directives
that social sanctions can enforce output norms
subjectOf industrial sociology courses
organizational behavior textbooks
timePeriod 1920s
1930s
usesMethod non-experimental field study
participant observation
systematic observation of workers

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Hawthorne studies component bank wiring observation room study