Transport Focus

E28066

Transport Focus is an independent watchdog organization in Great Britain that represents the interests of transport users, particularly rail, bus, and road passengers, by monitoring services and advocating for improvements.


Statements (46)
Predicate Object
instanceOf consumer advocacy organisation
non-departmental public body
passenger watchdog
areaServed Great Britain
country United Kingdom
focusesOn bus passengers
coach passengers
rail passengers
road users
strategic road network users
tram passengers
fundedBy UK government
hasEnglishShortName Transport Focus
headquartersLocation London, England
surface form: "London"
industry transport
jurisdiction England
Scotland
Wales
languageOfWork English
legalStatus statutory body
mission to ensure passengers’ voices are heard
to secure improvements for transport users
operatesIn Great Britain
parentAgency Department for Transport
predecessor Bus Users Complaints Tribunal
Passenger Focus
role advocates for improvements to transport services
conducts passenger satisfaction research
engages with transport operators
handles passenger complaints at a higher level
monitors transport services
provides evidence-based advice to government
publishes reports on transport performance
represents interests of transport users
sectorCovered bus
coach
rail
strategic roads
usesMethod analysis of performance data
consultations with stakeholders
surveys of passengers
website https://www.transportfocus.org.uk/
worksWith Highways England
bus operators
local transport authorities
train operating companies

Referenced by (2)

Full triples — surface form annotated when it differs from this entity's canonical label.

Transport Focus hasEnglishShortName Transport Focus
Department for Transport oversees Transport Focus

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