Triple
T14396716
| Position | Surface form | Disambiguated ID | Type / Status |
|---|---|---|---|
| Subject | Interactive Intelligence |
E356966
|
entity |
| Predicate | product |
P490
|
FINISHED |
| Object |
PureCloud
PureCloud is a cloud-based customer engagement and contact center platform developed by Interactive Intelligence (later acquired by Genesys) for omnichannel customer service and communications.
|
E1096606
|
NE FINISHED |
How this triple was built (4 steps)
Every LLM step that produced this triple, in pipeline order — named-entity classification, the disambiguation choices (the exact options shown, with the pick highlighted), and the generated description. The batch + timestamp of each is in the Provenance table below.
NER
Named-entity recognition
gpt-5-mini
Instruction
Given a phrase, classify it is english named entity (e.g., persons, organizations, works of art) in Latin script, or not (e.g., literals, dates, URLs, verbose phrases). For disambiguation, the statement where the phrase occurs as object is also given. Please return a JSON object with `phrase` (string, the phrase being analyzed) and `is_ne` (boolean, indicating whether the phrase is a Named Entity).
Input
Phrase: PureCloud | Statement: [Interactive Intelligence, product, PureCloud]
NED1
Entity disambiguation (via context triple)
gpt-5-mini-2025-08-07
Target entity: PureCloud Context triple: [Interactive Intelligence, product, PureCloud]
-
A.
RingCentral
RingCentral is a cloud-based communications and collaboration company best known for its business phone, video conferencing, and messaging solutions.
-
B.
Twilio
Twilio is a cloud communications platform company that enables developers and businesses to integrate voice, messaging, video, and authentication capabilities into their applications via APIs.
-
C.
Webex
Webex is Cisco’s cloud-based suite of video conferencing, online meeting, and team collaboration tools used by businesses and organizations worldwide.
-
D.
Zoho Meeting
Zoho Meeting is an online web conferencing and webinar platform that enables users to host virtual meetings, screen sharing, and remote collaboration.
-
E.
Skype for Business Online
Skype for Business Online was Microsoft's cloud-based enterprise communication and collaboration service that provided messaging, meetings, and voice capabilities before being succeeded by Microsoft Teams.
- F. None of above. chosen
- G. Unsure - the case is ambiguous/there is not enough information to decide.
NEDg
Description generation
gpt-5.1
Instruction
Generate a one-sentence description of the target entity. You are given a context triple in the form (subject, predicate, object), where the object is the target entity. # Instructions Use the triple to infer relevant information about the entity. Describe the entity based on what is most defining, well-known. Avoid repeating the information from the triple, unless really essential. # Response Format Return only the sentence: "Description: [one-sentence description of the target entity]"
Input
Entity: PureCloud Triple: [Interactive Intelligence, product, PureCloud]
Generated description
PureCloud is a cloud-based customer engagement and contact center platform developed by Interactive Intelligence (later acquired by Genesys) for omnichannel customer service and communications.
NED2
Entity disambiguation (via description)
gpt-5-mini-2025-08-07
Target entity: PureCloud Target entity description: PureCloud is a cloud-based customer engagement and contact center platform developed by Interactive Intelligence (later acquired by Genesys) for omnichannel customer service and communications.
-
A.
RingCentral
RingCentral is a cloud-based communications and collaboration company best known for its business phone, video conferencing, and messaging solutions.
-
B.
Twilio
Twilio is a cloud communications platform company that enables developers and businesses to integrate voice, messaging, video, and authentication capabilities into their applications via APIs.
-
C.
Webex
Webex is Cisco’s cloud-based suite of video conferencing, online meeting, and team collaboration tools used by businesses and organizations worldwide.
-
D.
Zoho Meeting
Zoho Meeting is an online web conferencing and webinar platform that enables users to host virtual meetings, screen sharing, and remote collaboration.
-
E.
Skype for Business Online
Skype for Business Online was Microsoft's cloud-based enterprise communication and collaboration service that provided messaging, meetings, and voice capabilities before being succeeded by Microsoft Teams.
- F. None of above. chosen
Provenance (5 batches)
The batch behind each pipeline step, in order, with when it ran. Timestamps are batch-level — stages were processed in waves, so the object chain (NER → NED1 → NEDg → NED2) reads in order, but predicate / elicitation batches can sit in a different wave.
| Step | Stage | Batch ID | Status | When |
|---|---|---|---|---|
| creating | Elicitation | batch_69d827927c988190ad98bb0360981783 |
completed | April 9, 2026, 10:26 p.m. |
| NER | Named-entity recognition | batch_69de90826f908190b3969af9b7cf922f |
completed | April 14, 2026, 7:07 p.m. |
| NED1 | Entity disambiguation (via context triple) | batch_69fd551cbdb08190a9ea53e607f2555b |
completed | May 8, 2026, 3:14 a.m. |
| NEDg | Description generation | batch_69fd55d90ed08190b6a0184715f39ff4 |
completed | May 8, 2026, 3:17 a.m. |
| NED2 | Entity disambiguation (via description) | batch_69fd565d32fc8190acc1e733537a23cb |
completed | May 8, 2026, 3:19 a.m. |
Created at: April 10, 2026, 1:17 a.m.