IATA Passenger Services Conference Resolutions Manual

E897311

The IATA Passenger Services Conference Resolutions Manual is an official IATA publication that consolidates industry-wide standards and resolutions governing airline passenger services, ticketing, and related procedures.

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Statements (48)

Predicate Object
instanceOf IATA publication
aviation regulatory document
industry standard manual
appliesTo interline agreements between airlines
scheduled air services
basedOnDecisionOf IATA Passenger Services Conference NERFINISHED
contains IATA Passenger Services Conference Resolutions NERFINISHED
defines baggage acceptance rules
baggage irregularity handling procedures
boarding procedures
codes for passenger services
denied boarding handling rules
industry-wide passenger service standards
interline ticketing standards
standard check-in procedures
standard forms and notices for passengers
standard passenger documentation requirements
standard ticketing rules
format digital
print
governs airline passenger services
airline ticketing procedures
airport passenger service processes
interline passenger procedures
passenger handling procedures
hasAbbreviation PSCRM NERFINISHED
language English
legalNature binding on IATA member airlines through adoption of resolutions
objective ensure consistent treatment of passengers
facilitate interline cooperation
harmonize passenger service practices across airlines
partOf IATA standards publications
publishedBy International Air Transport Association NERFINISHED
relatedTo IATA Airport Handling Manual NERFINISHED
IATA Revenue Accounting Manual NERFINISHED
IATA Ticketing Handbook NERFINISHED
scope international air transport
sector air transport industry
shortName IATA PSCRM NERFINISHED
updatedBy IATA Passenger Services Conference NERFINISHED
updateFrequency periodically
usedBy airlines
airport passenger service providers
global distribution systems
travel agents
usedFor compliance and audit of passenger processes
design of airline passenger service policies
training of airline passenger service staff

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IATA Resolution 762 relatedTo IATA Passenger Services Conference Resolutions Manual