UK ombudsman services
E891388
UK ombudsman services are independent bodies that investigate and resolve complaints from the public about government departments, public organizations, and certain private sector services in the United Kingdom.
Statements (49)
| Predicate | Object |
|---|---|
| instanceOf |
dispute resolution mechanism
ⓘ
public complaint-handling system ⓘ |
| characteristic |
free to use for complainants
ⓘ
impartial ⓘ independent of the bodies they investigate ⓘ informal alternative to the courts ⓘ |
| country | United Kingdom ⓘ |
| geographicScope |
England
NERFINISHED
ⓘ
Northern Ireland NERFINISHED ⓘ Scotland NERFINISHED ⓘ Wales NERFINISHED ⓘ |
| hasPart |
Financial Ombudsman Service
NERFINISHED
ⓘ
Housing Ombudsman NERFINISHED ⓘ Legal Ombudsman NERFINISHED ⓘ Local Government and Social Care Ombudsman NERFINISHED ⓘ Northern Ireland Public Services Ombudsman NERFINISHED ⓘ Ombudsman Services (Energy, Communications and Property) NERFINISHED ⓘ Parliamentary and Health Service Ombudsman NERFINISHED ⓘ Pensions Ombudsman NERFINISHED ⓘ Police Ombudsman for Northern Ireland NERFINISHED ⓘ Prisons and Probation Ombudsman NERFINISHED ⓘ Public Services Ombudsman for Wales NERFINISHED ⓘ Scottish Public Services Ombudsman NERFINISHED ⓘ |
| legalBasis |
Acts of Parliament
NERFINISHED
ⓘ
sector-specific regulations ⓘ statutory instruments ⓘ |
| oversightOf |
NHS bodies in England
ⓘ
UK central government departments ⓘ communications providers (via Ombudsman Services: Communications) ⓘ energy suppliers and networks (via Ombudsman Services: Energy) ⓘ financial services firms ⓘ legal service providers in England and Wales ⓘ local authorities in England ⓘ pension schemes and providers ⓘ policing in Northern Ireland ⓘ prisons and probation services ⓘ social housing providers ⓘ |
| purpose |
improve public administration
ⓘ
investigate complaints ⓘ provide redress to individuals ⓘ resolve disputes ⓘ |
| regulates |
complaints about certain private sector services
ⓘ
complaints about government departments ⓘ complaints about public organizations ⓘ |
| relatedTo |
administrative justice system in the UK
ⓘ
alternative dispute resolution in the UK ⓘ |
| usesProcess |
investigation of complaints
ⓘ
mediation and conciliation ⓘ recommendations and binding decisions (in some schemes) ⓘ |
Referenced by (1)
Full triples — surface form annotated when it differs from this entity's canonical label.