the Financial Ombudsman Service
E793186
The Financial Ombudsman Service is the UK’s official body for resolving disputes between consumers and financial businesses independently and free of charge.
Observed surface forms (1)
| Surface form | Occurrences |
|---|---|
| Financial Ombudsman Service | 0 |
Statements (50)
| Predicate | Object |
|---|---|
| instanceOf |
alternative dispute resolution body
ⓘ
ombudsman service ⓘ public body ⓘ |
| appliesTo | regulated financial firms in the UK ⓘ |
| canAward | compensation to consumers ⓘ |
| country | United Kingdom ⓘ |
| decisionBindingOn | financial businesses if accepted by consumer ⓘ |
| feeForConsumers | free of charge ⓘ |
| focusesOn | fair and reasonable outcomes ⓘ |
| fundingModel |
case fees from financial firms
ⓘ
levies on financial services industry ⓘ |
| handles |
consumer complaints about financial products
ⓘ
consumer complaints about financial services ⓘ |
| headquartersLocation |
London
NERFINISHED
ⓘ
United Kingdom ⓘ |
| industry | financial services ⓘ |
| isIndependentOf |
financial businesses
ⓘ
government ⓘ regulators ⓘ |
| jurisdiction |
England and Wales
ⓘ
Northern Ireland ⓘ Scotland ⓘ United Kingdom ⓘ |
| language | English ⓘ |
| legalBasis | Financial Services and Markets Act 2000 NERFINISHED ⓘ |
| offers |
online complaint submission
ⓘ
telephone support ⓘ written complaint handling ⓘ |
| predecessor |
Banking Ombudsman
NERFINISHED
ⓘ
Building Societies Ombudsman NERFINISHED ⓘ Friendly Societies Ombudsman NERFINISHED ⓘ Insurance Ombudsman Bureau NERFINISHED ⓘ Investment Ombudsman NERFINISHED ⓘ Personal Investment Authority Ombudsman Bureau NERFINISHED ⓘ |
| purpose |
provide free dispute resolution service for consumers
ⓘ
provide independent dispute resolution ⓘ resolve disputes between consumers and financial businesses ⓘ |
| regulates |
complaints about banks
ⓘ
complaints about credit providers ⓘ complaints about insurers ⓘ complaints about investment firms ⓘ complaints about payment service providers ⓘ |
| sector |
consumer protection
ⓘ
financial regulation ⓘ |
| serviceType |
adjudication
ⓘ
complaints handling ⓘ dispute resolution ⓘ mediation ⓘ |
| supervisedBy | Financial Conduct Authority NERFINISHED ⓘ |
| website | https://www.financial-ombudsman.org.uk/ ⓘ |
Referenced by (1)
Full triples — surface form annotated when it differs from this entity's canonical label.
Financial Services and Markets Act 2000 (as amended)
→
providesFor
→
the Financial Ombudsman Service
ⓘ
subject surface form:
Financial Services and Markets Act 2000