North Carolina Department of Insurance consumer services division

E683043

consumer protection office government agency division

The North Carolina Department of Insurance consumer services division is a state office that assists insurance consumers by answering questions, handling complaints, and helping resolve disputes with insurance companies in North Carolina.

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All labels observed (1)

Label	Occurrences
North Carolina Department of Insurance consumer services division canonical	1

Statements (47)

Predicate	Object
instanceOf	consumer protection office ⓘ government agency division ⓘ
audience	insurance consumers in North Carolina ⓘ
authorityFrom	North Carolina insurance laws ⓘ
communicationChannel	mail ⓘ online complaint forms ⓘ telephone ⓘ
complaintProcess	attempts to facilitate resolution between consumer and insurer ⓘ communicates findings to consumer ⓘ contacts insurance company for response ⓘ receives consumer complaint ⓘ reviews complaint and insurance policy information ⓘ
country	United States of America ⓘ
employer	North Carolina Department of Insurance NERFINISHED ⓘ
function	answer insurance-related questions from consumers ⓘ assist consumers with filing insurance complaints ⓘ educate consumers about insurance rights and responsibilities ⓘ handle consumer complaints about insurance companies ⓘ help resolve disputes between consumers and insurance companies ⓘ mediate disputes between policyholders and insurers ⓘ provide information about insurance policies and coverage ⓘ refer cases to other regulatory units within the Department of Insurance when appropriate ⓘ
goal	ensure fair treatment of policyholders ⓘ improve understanding of insurance products among consumers ⓘ protect insurance consumers ⓘ
jurisdiction	State of North Carolina NERFINISHED ⓘ
legalStatus	state government office ⓘ
operatesIn	North Carolina insurance market ⓘ
oversightBy	North Carolina Commissioner of Insurance NERFINISHED ⓘ
partOf	North Carolina Department of Insurance NERFINISHED ⓘ
primaryRole	assist insurance consumers ⓘ
regulates	insurance market interactions with consumers in North Carolina ⓘ
regulatoryArea	insurance consumer protection ⓘ
sector	insurance ⓘ
serviceType	complaint intake and review ⓘ consumer education ⓘ free consumer assistance ⓘ informal dispute resolution ⓘ
topic	Medicare supplement insurance consumer issues ⓘ annuity consumer issues ⓘ auto insurance consumer issues ⓘ health insurance consumer issues ⓘ homeowners insurance consumer issues ⓘ life insurance consumer issues ⓘ
worksWith	North Carolina insurance agents and brokers ⓘ insurance companies licensed in North Carolina ⓘ other divisions of the North Carolina Department of Insurance ⓘ

Referenced by (1)

Full triples — surface form annotated when it differs from this entity's canonical label.

Commissioner of Insurance of North Carolina → contactPoint → North Carolina Department of Insurance consumer services division ⓘ