Common Assessment Framework
E674843
The Common Assessment Framework is a European quality management tool designed to help public sector organizations improve their performance through self-assessment and continuous improvement.
Statements (48)
| Predicate | Object |
|---|---|
| instanceOf |
public sector management framework
ⓘ
quality management tool ⓘ self-assessment framework ⓘ |
| aimsTo |
enhance transparency in public organizations
ⓘ
improve effectiveness of public services ⓘ increase efficiency in public administration ⓘ strengthen accountability in public administration ⓘ |
| appliesTo |
European public administrations
ⓘ
public sector organizations ⓘ |
| basedOn | Total Quality Management principles ⓘ |
| developedBy |
European Institute of Public Administration
NERFINISHED
ⓘ
European Union member state experts ⓘ Innovative Public Services Group NERFINISHED ⓘ |
| developedFor | public sector organizations in Europe ⓘ |
| focusesOn |
citizen and customer focus
ⓘ
innovation and learning ⓘ leadership ⓘ partnerships and resources ⓘ people management ⓘ processes ⓘ results orientation ⓘ strategy and planning ⓘ |
| hasAbbreviation | CAF NERFINISHED ⓘ |
| hasFeature |
improvement action planning
ⓘ
scoring system ⓘ self-assessment questionnaire ⓘ structured criteria model ⓘ |
| hasPurpose |
improvement of organizational performance
ⓘ
support for continuous improvement ⓘ support for self-assessment ⓘ |
| hasScope |
organizational performance assessment
ⓘ
quality management in public administration ⓘ |
| hasUser |
central government organizations
ⓘ
local government organizations ⓘ public agencies ⓘ public service providers ⓘ regional government organizations ⓘ |
| inspiredBy |
EFQM Excellence Model
NERFINISHED
ⓘ
Speyer quality model ⓘ |
| promotedBy | European Public Administration Network NERFINISHED ⓘ |
| region | Europe ⓘ |
| sector | public sector ⓘ |
| supports |
benchmarking between public organizations
ⓘ
organizational learning ⓘ performance measurement ⓘ quality improvement projects ⓘ |
| usesApproach |
evidence-based evaluation
ⓘ
participative self-assessment ⓘ |
Referenced by (1)
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