Public Services Ombudsman for Wales

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The Public Services Ombudsman for Wales is an independent body that investigates complaints about public services and the conduct of local government officials in Wales.

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Statements (47)

Predicate Object
instanceOf public body
public ombudsman office
accountableTo Senedd Cymru NERFINISHED
aimsTo improve public services in Wales
protect the rights of citizens using public services
alsoKnownAs PSOW NERFINISHED
appliesTo local government in Wales
public services in Wales
canInvestigate breaches of local government member codes of conduct
maladministration
service failure
country Wales
establishedBy Act of the UK Parliament
formedBy merger of several previous Welsh ombudsman offices
fundedBy public funds
governedBy Public Services Ombudsman (Wales) Act 2005 NERFINISHED
handles complaints about certain Welsh Government-sponsored bodies
complaints about community councils in Wales
complaints about housing associations in Wales
complaints about local authorities in Wales
complaints about the National Health Service in Wales
hasHead Public Services Ombudsman NERFINISHED
hasPower make recommendations to public bodies
publish investigation reports
undertake own-initiative investigations (under newer legislation)
hasRole investigates complaints about public services
investigates complaints about the conduct of local government officials
promotes high standards in public administration
provides redress for service users
isIndependentOf UK Government NERFINISHED
Welsh Government NERFINISHED
jurisdiction Wales NERFINISHED
language English
Welsh
locatedIn Cardiff
United Kingdom
partOf public services ombudsman system in the United Kingdom
replaced Health Service Commissioner for Wales NERFINISHED
Local Government Ombudsman for Wales NERFINISHED
Social Housing Ombudsman for Wales NERFINISHED
Welsh Administration Ombudsman NERFINISHED
reportsTo Senedd Cymru NERFINISHED
Welsh Parliament NERFINISHED
sector public sector oversight
subjectTo public law in the United Kingdom
typeOfComplaintMechanism alternative to court proceedings
website https://www.ombudsman.wales

Referenced by (1)

Full triples — surface form annotated when it differs from this entity's canonical label.

Politics of Wales hasOmbudsman Public Services Ombudsman for Wales