Air Passenger Protection Regulations
E630328
The Air Passenger Protection Regulations are Canadian federal rules that set out airlines’ obligations and passengers’ rights regarding issues such as flight delays, cancellations, denied boarding, lost or damaged baggage, and communication standards.
Statements (48)
| Predicate | Object |
|---|---|
| instanceOf |
Canadian federal regulation
ⓘ
passenger rights regime ⓘ |
| administeredBy | Canadian Transportation Agency NERFINISHED ⓘ |
| appliesTo |
airlines operating flights to, from and within Canada
ⓘ
both Canadian and foreign carriers operating in Canada in covered circumstances ⓘ domestic flights in Canada ⓘ international flights to and from Canada ⓘ |
| contains |
complaint procedures for passengers through the Canadian Transportation Agency
ⓘ
rules on baggage liability and compensation limits ⓘ rules on how and when airlines must communicate flight disruptions ⓘ rules on seating children near parents or guardians without additional charges in specified cases ⓘ rules on standards of treatment such as food, drink and accommodation during long delays ⓘ rules on tarmac delay time limits and passenger disembarkation ⓘ |
| country | Canada ⓘ |
| distinguishesBetween |
situations outside airline control
ⓘ
situations within airline control ⓘ situations within airline control but required for safety ⓘ |
| enforcedBy | Canadian Transportation Agency NERFINISHED ⓘ |
| industry | air transport ⓘ |
| jurisdiction |
Canadian federal government (Ottawa)
ⓘ
surface form:
Government of Canada
|
| languageRequirement | obligations to provide information in both English and French ⓘ |
| legalBasis | Canada Transportation Act NERFINISHED ⓘ |
| objective |
to clarify airlines’ obligations to passengers
ⓘ
to ensure minimum standards of treatment for air passengers in Canada ⓘ to improve transparency of air travel terms and conditions ⓘ |
| regulator | Canadian Transportation Agency NERFINISHED ⓘ |
| requires |
clear and timely communication to passengers about their rights
ⓘ
compensation for certain flight cancellations within airline control ⓘ compensation for certain flight delays within airline control ⓘ compensation for denied boarding in situations within airline control ⓘ display of passenger rights information at airports and on airline websites ⓘ minimum standards of treatment during flight disruptions ⓘ rebooking or refund options after significant schedule changes in specified cases ⓘ reimbursement of baggage fees when baggage is lost or damaged in certain circumstances ⓘ |
| scope |
commercial flights with at least one seat available for purchase by the public
ⓘ
large and small carriers with differentiated obligations ⓘ |
| sector | aviation ⓘ |
| subjectMatter |
air passenger rights
ⓘ
communication standards to passengers ⓘ compensation for inconvenience ⓘ damaged baggage ⓘ denied boarding ⓘ flight cancellations ⓘ flight delays ⓘ lost baggage ⓘ refunds for flight disruptions ⓘ seating of children near accompanying adults ⓘ tarmac delays ⓘ |
Referenced by (1)
Full triples — surface form annotated when it differs from this entity's canonical label.