Quality and Me

E617425

"Quality and Me" is an autobiographical and instructional book by quality management expert Philip B. Crosby, in which he reflects on his career and outlines his influential principles for achieving zero-defects quality in organizations.

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Quality and Me canonical 1

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Predicate Object
instanceOf book
instructional book
author Philip B. Crosby NERFINISHED
contains case examples from industry
management advice
principles for achieving zero defects
countryOfOrigin United States of America
surface form: United States
describes Philip B. Crosby's career
development of zero-defects concept
implementation of quality management programs
emphasizes cost of nonconformance
doing it right the first time
zero-defects as a performance standard
focusesOn management responsibility for quality
organizational culture change
practical application of quality principles
prevention over inspection
genre autobiography
business
management
hasForm prose
hasPerspective first-person
intendedAudience business leaders
managers
quality professionals
language English
mainSubject organizational improvement
quality management
zero defects
narrativeForm chronological career narrative
relatedTo business process improvement
quality management
total quality management
relatedWork Quality Is Free NERFINISHED
Quality Without Tears NERFINISHED

Referenced by (1)

Full triples — surface form annotated when it differs from this entity's canonical label.

Philip W. Crosby notableWork Quality and Me