Quality Without Tears
E617424
"Quality Without Tears" is a influential management book by Philip B. Crosby that popularizes a practical, zero-defects approach to quality improvement in organizations.
All labels observed (1)
| Label | Occurrences |
|---|---|
| Quality Without Tears canonical | 1 |
Statements (43)
| Predicate | Object |
|---|---|
| instanceOf |
management book
ⓘ
non-fiction book ⓘ |
| advocates |
employee involvement in quality
ⓘ
management commitment to quality ⓘ measurement of quality performance ⓘ zero-defects approach ⓘ |
| author | Philip B. Crosby NERFINISHED ⓘ |
| countryOfOrigin |
United States of America
ⓘ
surface form:
United States
|
| emphasizes |
cost of nonconformance
ⓘ
management responsibility for quality ⓘ quality as conformance to requirements ⓘ quality improvement as a systematic process ⓘ simplicity in quality programs ⓘ |
| focusesOn |
doing it right the first time
ⓘ
practical approach to quality ⓘ prevention over inspection ⓘ |
| genre |
business
ⓘ
management ⓘ |
| hasKeyConcept |
management leadership in quality
ⓘ
organizational culture change for quality ⓘ quality improvement process ⓘ quality is free ⓘ zero defects as a performance standard ⓘ |
| influencedField |
operations management
ⓘ
quality management practice ⓘ total quality management ⓘ |
| language | English ⓘ |
| mainSubject |
management philosophy
ⓘ
organizational change ⓘ quality improvement ⓘ quality management ⓘ zero defects ⓘ |
| notableFor |
accessible explanation of quality management
ⓘ
influencing corporate quality programs ⓘ popularizing zero-defects quality ⓘ |
| relatedConcept |
continuous improvement
ⓘ
cost of quality ⓘ total quality management ⓘ zero defects ⓘ |
| relatedWork | Quality Is Free NERFINISHED ⓘ |
| targetAudience |
executives
ⓘ
managers ⓘ quality professionals ⓘ |
Referenced by (1)
Full triples — surface form annotated when it differs from this entity's canonical label.