Philip Crosby Associates

E617423

Philip Crosby Associates is a management consulting firm best known for promoting Philip W. Crosby’s quality management principles, including “zero defects” and the idea that quality is free.

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Label Occurrences
Philip Crosby Associates canonical 1

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Statements (30)

Predicate Object
instanceOf company
management consulting firm
approach emphasis on doing it right the first time
measurement of quality by the cost of nonconformance
associatedWith Philip B. Crosby NERFINISHED
coreConcept quality is free
zero defects
country United States of America
surface form: United States
field management consulting
quality management
focus cost of quality
organizational culture change for quality
prevention of defects
foundedBy Philip B. Crosby NERFINISHED
industry professional services industry
influenced corporate quality programs in the late 20th century
influencedBy Total Quality Management principles
notableFor promoting Philip W. Crosby’s quality management principles
promotion of the idea that “quality is free”
promotion of the “zero defects” concept
offers consulting on zero defects implementation
seminars on quality management
philosophy quality improvement reduces overall costs
quality should be defined as conformance to requirements
service management consulting services
organizational quality improvement programs
quality management training
targetCustomer large corporations
manufacturing organizations
service organizations

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Referenced by (1)

Full triples — surface form annotated when it differs from this entity's canonical label.

Philip W. Crosby founded Philip Crosby Associates