ISO 9004
E460819
ISO 9004 is an international standard that offers guidance for organizations to achieve sustained success by improving overall performance and the effectiveness of their quality management systems.
Observed surface forms (1)
| Surface form | Occurrences |
|---|---|
| ISO 9004:2018 | 0 |
Statements (48)
| Predicate | Object |
|---|---|
| instanceOf |
edition of ISO 9004
ⓘ
international standard ⓘ quality management standard ⓘ |
| aimsTo |
enhance customer satisfaction
ⓘ
enhance stakeholder satisfaction ⓘ improve organizational effectiveness ⓘ improve organizational efficiency ⓘ |
| appliesTo |
all sectors of activity
ⓘ
all sizes of organizations ⓘ all types of organizations ⓘ |
| complements | ISO 9001 NERFINISHED ⓘ |
| covers |
analysis and review
ⓘ
improvement and innovation ⓘ monitoring and measurement ⓘ process management ⓘ resource management ⓘ strategy and policy ⓘ |
| doesNotProvide |
requirements for certification
ⓘ
requirements for regulatory purposes ⓘ |
| domain |
organizational management
ⓘ
quality management ⓘ |
| emphasizes |
long-term success
ⓘ
maturity levels of an organization ⓘ self-assessment ⓘ stakeholder needs and expectations ⓘ |
| focusesOn |
effectiveness of quality management systems
ⓘ
overall performance improvement ⓘ sustained success of an organization ⓘ |
| hasAbbreviation | ISO 9004 NERFINISHED ⓘ |
| hasEdition |
ISO 9004:2009
NERFINISHED
ⓘ
ISO 9004:2018 NERFINISHED ⓘ |
| hasTitle | Quality management — Quality of an organization — Guidance to achieve sustained success NERFINISHED ⓘ |
| language |
English
ⓘ
French ⓘ Russian ⓘ |
| partOf | ISO 9000 series NERFINISHED ⓘ |
| provides | guidance for organizations ⓘ |
| publishedBy | International Organization for Standardization ⓘ |
| relatedTo |
ISO 9000 family of standards
NERFINISHED
ⓘ
ISO 9001 NERFINISHED ⓘ |
| revises | ISO 9004:2009 NERFINISHED ⓘ |
| supports |
continuous improvement
ⓘ
leadership involvement in quality ⓘ process approach ⓘ risk-based thinking ⓘ |
| targetAudience |
management system practitioners
ⓘ
quality managers ⓘ top management ⓘ |
Referenced by (1)
Full triples — surface form annotated when it differs from this entity's canonical label.