Information and Communications Technology Technician

E422204

An Information and Communications Technology Technician is a professionally recognized practitioner who installs, supports, and maintains computer and communications systems and networks to ensure reliable digital services.

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Statements (54)

Predicate Object
instanceOf occupation
technical profession
alternativeName ICT Technician
IT Support Technician
Information Technology Technician
coreResponsibility apply security updates and patches
configure computer systems
configure network equipment
document technical procedures
install computer systems
install network equipment
maintain computer systems
maintain network equipment
monitor system performance
perform data backups
provide technical support to users
restore data from backups
support communication systems
troubleshoot hardware issues
troubleshoot network connectivity issues
troubleshoot software issues
field IT support
computer hardware
computer networking
information and communications technology
telecommunications
mayRequireCertification Cisco Certified Network Associate ONNED1
CompTIA A+ ONNED1
CompTIA Network+ ONNED1
requiredSkill basic networking knowledge
customer service
documentation skills
knowledge of computer hardware
knowledge of operating systems
problem solving
time management
typicalEducationLevel associate degree in information technology
postsecondary diploma
typicalEmployer corporate IT department
educational institution
government agency
managed service provider
telecommunications company
usesTool desktop computers
firewalls
laptop computers
network monitoring software
network switches
remote support tools
routers
servers
worksTo ensure reliable digital services
maintain network availability
minimize system downtime

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Full triples — surface form annotated when it differs from this entity's canonical label.

Engineering Council UK awardsTitle Information and Communications Technology Technician