Consumer Protection Division

E393830

The Consumer Protection Division is a unit within the Massachusetts Attorney General’s Office responsible for enforcing consumer protection laws, investigating unfair or deceptive business practices, and assisting residents with consumer-related complaints.

All labels observed (1)

Label Occurrences
Consumer Protection Division canonical 1

How this entity was disambiguated

Statements (45)

Predicate Object
instanceOf consumer protection authority
government agency unit
canReceive consumer complaints by mail
consumer complaints by phone
consumer complaints online
collaboratesWith federal consumer protection agencies
other units of the Massachusetts Attorney General’s Office
state and local law enforcement agencies
country United States of America
enforces Massachusetts consumer protection laws
laws against unfair or deceptive acts or practices
focusesOn consumer fraud
deceptive advertising
unfair credit and lending practices
unfair debt collection practices
unfair sales practices
unfair trade practices
goal promote fair and transparent marketplace practices
protect Massachusetts consumers from unfair or deceptive practices
handles consumer complaints
inquiries from Massachusetts consumers
hasScope statewide consumer protection enforcement in Massachusetts
jurisdiction Massachusetts
surface form: Commonwealth of Massachusetts
language English
legalBasis Massachusetts General Laws
surface form: Massachusetts General Laws Chapter 93A
mayConduct investigations of businesses
settlement negotiations with businesses
mayInitiate civil enforcement actions
mayIssue assurances of discontinuance
civil investigative demands
maySeek injunctive relief
restitution for consumers
operatesIn Boston
surface form: Boston, Massachusetts
partOf Massachusetts Attorney General
surface form: Massachusetts Attorney General’s Office
provides consumer education
information on consumer rights
responsibleFor assisting residents with consumer-related complaints
investigating deceptive business practices
investigating unfair business practices
sector public sector
subjectTo Massachusetts state law
typeOfCases individual consumer disputes
pattern or practice violations by businesses
systemic consumer protection issues
worksUnder Massachusetts Attorney General

How these facts were elicited

Referenced by (1)

Full triples — surface form annotated when it differs from this entity's canonical label.

Massachusetts Attorney General hasDivision Consumer Protection Division