Department for Citizens’ Appeals

E327340

The Department for Citizens’ Appeals is a governmental body within the Office of the President of Ukraine responsible for receiving, reviewing, and responding to communications and complaints from the public.

All labels observed (1)

Label Occurrences
Department for Citizens’ Appeals canonical 1

How this entity was disambiguated

Statements (47)

Predicate Object
instanceOf government agency
public administration body
aimsTo improve interaction between citizens and public authorities
protect citizens’ rights in the appeal process
communicationChannel electronic mail
online forms
personal reception
written correspondence
country Ukraine
governedBy Law of Ukraine on Citizens’ Appeals
legislation of Ukraine on citizens’ appeals
hasFunction analysis of citizens’ appeals
coordination with structural units of the President’s Office
ensuring compliance with deadlines for consideration of appeals
organization of personal reception of citizens
preparation of informational and analytical materials on citizens’ appeals
preparation of proposals based on appeals analysis
record-keeping of citizens’ appeals
systematization of issues raised by citizens
hasRole facilitating communication between citizens and the President’s Office
handling public complaints
receiving citizens’ communications
responding to citizens’ appeals
reviewing citizens’ appeals
jurisdiction Ukraine
locatedIn Kyiv
Office of the President of Ukraine building
operatesInLanguage Russian
Ukrainian
partOf Office of the President of Ukraine
publicBodyType executive support body of the President of Ukraine
reportsTo Head of the Office of the President of Ukraine
responsibleFor ensuring timely responses to citizens
forwarding appeals to competent authorities
informing citizens about results of consideration of appeals
monitoring consideration of appeals by other bodies
preliminary examination of appeals
processing electronic appeals from citizens
processing oral appeals from citizens
processing written appeals from citizens
registration of citizens’ appeals
sector public sector
typeOfAppealsHandled collective appeals
complaints
individual appeals
proposals
statements

How these facts were elicited

Referenced by (1)

Full triples — surface form annotated when it differs from this entity's canonical label.

Office of the President of Ukraine hasPart Department for Citizens’ Appeals