Federal Service Desk

E310837

The Federal Service Desk is a centralized help and support center that assists users with U.S. federal government acquisition and award systems, including registration, login, and troubleshooting issues.

All labels observed (1)

Label Occurrences
Federal Service Desk canonical 2

How this entity was disambiguated

Statements (47)

Predicate Object
instanceOf U.S. federal government service
customer support service
help desk
aimsTo improve user experience with federal systems
reduce barriers to accessing federal acquisition and award systems
country United States of America
surface form: United States
hasFeature case management
multi-system support
searchable help content
self-service support tools
ticket status tracking
hasOfficialWebsite https://www.fsd.gov
jurisdiction United States government
surface form: federal government of the United States
operatedBy U.S. General Services Administration
United States government
surface form: U.S. federal government
primaryFocus federal acquisition systems support
federal award systems support
providesChannel email support
online ticketing
phone support
web portal
providesResourceType frequently asked questions
knowledge base articles
system alerts and notices
user guides
sector public sector
serviceLanguage English
serviceType customer service
help and support center
technical support
shortName FSD
supportsProcess account troubleshooting
account updates
password reset assistance
system access issues
system navigation assistance
user login
user registration
supportsSystemCategory federal acquisition systems
federal award systems
supportsUserType assistance recipients
contractors
federal government users
grant applicants
local government users
state government users
vendors

How these facts were elicited

Referenced by (2)

Full triples — surface form annotated when it differs from this entity's canonical label.

Integrated Award Environment includesSystem Federal Service Desk
SAM.gov integrates Federal Service Desk