Total Quality Management

E1044628
management philosophy quality management approach

Total Quality Management is a comprehensive management philosophy focused on continuous improvement, customer satisfaction, and involving all employees in systematically enhancing processes, products, and services.

Try in SPARQL Jump to: Statements Referenced by

Statements (51)

Predicate Object
instanceOf management philosophy ⓘ
quality management approach ⓘ
aimsTo improve product quality ⓘ
improve service quality ⓘ
increase customer loyalty ⓘ
increase efficiency ⓘ
reduce defects ⓘ
reduce variation ⓘ
appliedIn education ⓘ
healthcare ⓘ
manufacturing ⓘ
public sector ⓘ
services ⓘ
developedFrom quality control concepts ⓘ
emphasizes continuous learning ⓘ
customer focus ⓘ
employee empowerment ⓘ
fact-based decision making ⓘ
leadership commitment ⓘ
long-term perspective ⓘ
prevention over inspection ⓘ
process orientation ⓘ
focusesOn continuous improvement ⓘ
customer satisfaction ⓘ
employee involvement ⓘ
process improvement ⓘ
hasAbbreviation TQM NERFINISHED ⓘ
influencedBy Joseph M. Juran NERFINISHED ⓘ
Kaoru Ishikawa NERFINISHED ⓘ
Philip B. Crosby NERFINISHED ⓘ
W. Edwards Deming NERFINISHED ⓘ
originatedIn manufacturing sector ⓘ
promotes continuous feedback ⓘ
employee participation in decision making ⓘ
standardization of processes ⓘ
supplier partnership ⓘ
relatedTo ISO 9000 NERFINISHED ⓘ
Six Sigma NERFINISHED ⓘ
lean management ⓘ
requires cross-functional collaboration ⓘ
organizational culture change ⓘ
top management commitment ⓘ
training and development ⓘ
usesTool Pareto analysis NERFINISHED ⓘ
Plan-Do-Check-Act cycle NERFINISHED ⓘ
benchmarking ⓘ
cause-and-effect diagrams ⓘ
check sheets ⓘ
flowcharts ⓘ
quality circles ⓘ
statistical process control ⓘ

Referenced by (2)

Full triples — surface form annotated when it differs from this entity's canonical label.

Six Sigma → relatedTo → Total Quality Management ⓘ
Kaizen → isAssociatedWith → Total Quality Management ⓘ